Disconnections

***per Board Decision starting 01/01/2022, ON Disconnection Due Date, each past due account will be placed on the Shut Off Register with a non-waivable flat $50.00 FEE ADDED, DUE IMMEDIATELY with the Total Past Due Amount. Accounts on the Shut Off Register may be disconnected at any time after the Disconnection Due Date. Reconnections will ONLY be done durning normal business hours with NO after-hours or weekend reconnections. Due to HB 872, we will NO longer be accepting payments or discussing customer information in the field, YOU MUST CALL THE OFFICE at 903.588.2081.***